How can we help you?
Can you really help me start a network?
Why should we trust your advice?
Please talk to those who have visited- and used networks that we helped build, and then talk to us about it, and make up your own mind.
We have made mistakes, but we will never try to hide them. The only thing we will hide is details needed to protect someone from harm.
Why would you help us? How do you benefit?
We have suffered from many mistakes and it is a wonderful feeling when you can see that you have helped someone else avoid something that was painful to you - that is a reward in itself.
Also, we all benefit by being part of a larger community, because there are always more ideas, more volunteers, more resources, more opportunity, and more support.
Why not use your knowledge to help yourself and make a lot of money?
We are, but only enough to be able to keep helping you.
The demand for connectivity is so great, that even if we did everything ourselves for many people, we would still not be able to satisfy even a small part of the demand.
If one network builds a backbone, they have to carry all the costs. If more networks can share the same backbone, there are more who can share those costs, so it becomes cheaper for all of them, and they can plan further ahead and accomplish more in less time.
When enough people share infrastructure there is usually enough surplus to pay for the best expertise, and that expertise is worth paying for if it helps you accomplish a lot more with your effort.
How can you help rural people when you are living in a city?
In some instances it is actually cheaper to travel and to communicate, if you stay in a city.
We have a handful of business customers whose revenues support our city lifestyle. Also, once you have great connectivity, location becomes much less of an issue. Even so, we strive to spend at least half of our time within the communities that need our expertise.
Can you help us find funding to start with?
While we cannot help you directly, if you follow our advice and can understand and use the materials we have helped you find, and create a team who can build the best network you can in an area where you can stay, and where there is a need, we are sure that you will find people who will support you - and that we can help with.
Why have you not answered my email?
Please re-send it! In the meantime, don't give up - keep reaching out for help everywhere you can, and feel free to copy us in or to post as many updates as you like.
Also please make sure you ask a direct question, and include your contact details - and that your contact details work! Also please share any relevant information, such as where you are, what you have tried what you are struggling with, what you think the solution is and the details of what you think that we can help you with. Copy more people into the email. If you have already done this, please call, or send a calendar invitation for a call.
We might be in an area with poor coverage (won't be for long!) or dealing with something that we have already committed to - or catching up on sleep or family time, but as soon as it's out of the way, your request will be our new priority. Even so we will do our best to make sure that there is always a community with someone who can back us up.
Cape Town WC 8000
We share all we know, and will also say what we are unsure of, so we can learn together.
We study both failure and success, and we share all we learn. Our values are set in stone.
We will do all we can to help you succeed even if you make mistakes, as long as we're here.